Terms and Conditions

You (the “Customer”) by using and viewing this website, its services, products and content (Including but not limited to product descriptions, reviews, news and blog entries) agree to the following terms and conditions (the “Terms of Service”) of Rosebud Ceramics (the “Company”) and that we may update these terms and conditions from time to time, and you should check back to this page regularly in case of any updates that we may have made.

Access

You are permitted a temporary access to www.rosebudceramics.co.uk / .com and we (Rosebud Ceramics) reserve the right and at any time to withdraw your access to our site or services without any prior notice.

Intellectual Property Rights of Software,Technology and Content

The intellectual property rights of all of the software, technology and content that has been made available to you via this Website remains the property of Rosebud Ceramics or its licensors and are protected by copyright laws and treaties around the world.
All rights are reserved by Rosebud Ceramics and its licensors.

You are not permitted to reproduce, copy, rent, lease, distribute, sell, manipulate, alter, translate, reverse engineer, decompile, disassemble, create derived works of, in any format, any of the software, technology or content available via this site. You are however permitted to display, print and store any of the content from this site for your own personal use.

Prohibitions

Misuse of this website is absolutely prohibited and may result in you being blocked from accessing this site in the future, it may also result in any accounts you have with Rosebud Ceramics being permanently closed.
Any attempt to alter, hack into,  degrade performance of, reducing the experience for others  including the use of viruses, trojans , worms, brute-force attacks, denial-of-service attacks, logic bombs or vulnerability scanning will result in Rosebud Ceramics reporting to the relevant law enforcement authorities and disclosing your identity to them.

Privacy

Our full privacy policy can be found at Privacy Policy, which explains fully how Rosebud Ceramics holds your privacy with the highest of respect to ensure your information stays private. By using this site you fully agree to the processing of your information in the way described in our privacy policy

Disclaimer of Liability

Although we aim to provide clean, well formatted and verified content the material (include and not limited to images, descriptions, comments and blog entries) are provided without any guarantees, conditions or warranties as to their accuracy.

Rosebud Ceramics and its licensors are shall not be liable for any damages whatsoever, including but not limited to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.

Products Services

Our website offers personalised ceramics, fine silver print jewellery and Everlong superior chalk paint to purchase online.
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3D castings, outprints and pottery painting are available in our studio in Sunderland North East Tyne & Wear.

Gift vouchers also available and if required an e-mail link will be sent once full payment has been received.

Prices and Product Availability

We endeavour to update our site constantly to make sure all prices, availability and descriptions of products are accurate and free of error. In the unlikely event that an item is out of stock or the price of a bought product was incorrect, we shall inform you before processing your order. If we receive no reply within 24 hours of notifying you, the involved product shall be removed from your order and associated monies refunded to you.

All prices displayed are Inclusive of VAT.

The cost of delivery is an additional charge and is displayed on the delivery stage of the checkout process.

Payment Processing

Paying via Paypal you will be redirected to www.paypal.com to complete your transaction.
Rosebud Ceramics are responsible for your website transaction. Paying via debit or credit card, your card details are collected using a secure page and are transferred using SSL, we do not store any card information on our system.

Cancellation and Returns

Due to the nature of the products on rosebudceramics.co.uk, / .com each item has been handmade and personalised for you and so we are unable to refund any monies on these items, even if an error has been made on your part when entering your personalisation of the product. This does not effect your statutory rights.

Complaints

If for any reason you are not satisfied with any of the content on our site, the service you have received or anything involving Rosebud Ceramics then please get in touch with our Complaints Department (lynne@rosebudceramics.co.uk)

Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Rosebud Ceramics. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director(s) of Rosebud Ceramics.